Refund Policy

LuxeLondonVibes Returns and Refunds Policy

At

LuxeLondonVibes, we strive to provide all of our customers with excellent service and a pleasant shopping experience. Our returns and refunds policy has been carefully designed to ensure maximum satisfaction, subject to certain conditions. Please read the following guidelines carefully regarding returns and refunds.

100% Returns Guarantee on New Products
We offer a full returns guarantee on all new products, with the exception of promotional items. Sale items are excluded from this guarantee.

No Refunds on Sale Items
Items purchased during the sale are not eligible for refunds. These purchases are final and cannot be returned or exchanged, even if the sizing is incorrect.

Returns Costs
Customers are responsible for shipping costs for returns.

LuxeLondonVibes does not reimburse return costs and is not liable for any costs incurred during the returns process.

Returns Notification Deadline
Returns must be reported within 30 days of receiving the item. After this period, returns will no longer be accepted. Please respect this period to be eligible for a return.

Exchange of sale products
Sale items cannot be exchanged, even if the sizing is incorrect. Please ensure that you choose the correct size before making a purchase.

100% guarantee on defective items
We offer a full guarantee on all defective items. If a product has manufacturing defects, it can be returned for a full refund or exchange, depending on your preference.

Return process
To initiate a return, please send an email to info@LuxeLondonVibes.com. Once your return is approved, you will receive detailed instructions to complete the return process.

Obligation to provide a return form
Returns without a completed return form cannot be processed. Please ensure that you include this form with your return to ensure correct processing of your request.

Conclusion

LuxeLondonVibes is committed to ensuring customer satisfaction. By adhering to our return and refund policy, we ensure that all returns are handled efficiently and fairly. If you have any questions or comments, please contact our customer service via info@LuxeLondonVibes.com.